World Class Operations NMIMS Solved Assignment December 2024

NMIMS Global Access
School for Continuing Education (NGA-SCE)
Course: World Class Operations
Internal Assignment Applicable for December 2024 Examination
Assignment Marks: 30
Instructions:
• All Questions carry equal marks.
• All Questions are compulsory
• All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
• All answers to be written individually. Discussion and group work is not advisable.
• Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
• Students should write the assignment in their own words. Copying of assignments from other students is not allowed.
• Students should follow the following parameter for answering the assignment questions.
1. You are the Maintenance Manager of a Pump manufacturer and have launched their TPM Program. Explain the concept of 5S and why it is the foundation of TPM. What are some of the benefits you expect from this TPM initiative? (10 Marks)
2. Global Manufacturing firms in diverse sectors such as Automotive (Toyota, Daimler), Electronics (Apple, Phillips), Appliances (Kohler, Black & Decker), etc., are highly reputed
for their unflinching commitment to Quality. In this context, briefly explain the key factors that are part of Quality. (10 Marks)
3. a. Quality Awards act as motivation for the companies to carry on with world class standards in manufacturing. Discuss the difference between National and International Awards.
(5 Marks)
3. b. With reference to Quality Awards, what are the Deming Criteria for Performance Excellence in assessing the award? (5 Marks)
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